WANDERLUST EXPEDICIONES (EVT Leg 12999 / Disp. 1010/07) is the brand name of the travel agency and DMC in Argentina owned by TRAILS SRL. A company with licenses and regulations as required by law.

WANDERLUST EXPEDICIONES declares that it solely acts as intermediary between the passengers and the various providers or individuals that render the travel services specified in its programs, namely, transportation companies, hoteles, etc. Therefore WANDERLUST EXPEDICIONES disclaims any liability resulting from the damages that may occur to either the passengers who travel through its intervention or to the baggage and any other personal effects, in the programs or transfers included. Even though the organizer will facilitate and offer the means for the passengers not to take the luggage on their own it will not accept any responsibility on the passengers´ baggage or any other personal effects.
The company shall not be liable for events caused by chance and /or force majeure and /or weather conditions and / or acts of nature that may take place before or during the tour, and prevent, delay or hinder in any way, totally or partially, the rendering of the services committed by the company.
In the event of an accident, when transportation is carried out in vehicles outsourced by the organizer, whatever country it may take place, the traveler expressly submits to the legislation in force in the country where the vehicle is registered, waiving any claim, so that any compensation due shall be paid to beneficiaries or legal representatives in the country of registration of the veghicle and in the local currency. WANDERLUST EXPEDICIONES´s liability is limited to the booking and payment of the services hired by the passenger. If, due to personal reasons, the passenger fails to make use of the lodging, excursions or transfers included in the itinerary, he/she shall not be entitled to any refund or claim.
For air services operated through regular flights, the carriers shall exclusively see to the conditions for surcharges, penalties, date delays and departure schedules, with whom the passenger will directly deal.

For air services operated through charters or special flights, the departure and arrival dates cannot be changed for passengers. Should passengers fail to arrive at the check-in desk as early as required or should they not board the plane due to missing documentation, the flight shall be cancelled with no right to any claim, refund or reimbursement. The air company is fully responsible for the due dates and times of departures and arrivals, which could be changed if needed for technical reasons or any other related to the activity.

BOOKINGS. Bookings are to be fully paid 1 month (30 days) prior to departure date. If payment were not received on the due date, the reservation shall be cancelled and any charges will be claimed. Those bookings confirmed with less than 30 days the total payment will be claimed 48 hours after confirmation. For those hotels and services such as cruises, spa, hotels and ski resorts, etc that have special booking and cancellation policies these will be transferred to the passengers.

CANCELLATIONS. All cancellations must be made in written form regardless of their cause. The services are subject to the following penalties applicable to the total amount paid for the trip:
30 days prior to arrival , the pax looses the deposit paid, if any
15 days in advance, 50% penalty is applicable
14 days or less there is no refund.

REIMBURSEMENTS. Claims shall be made within a 15 day period after the end of the trip with the corresponding receipts. Beyond that lapse, no claim shall be dealt with.

CHANGES AND MODIFICATIONS. We are entitled to modify or cancel any of the program stages without previous notice, if it were necessary to guarantee an improvement of the trip or due to force majeure events, as stated in the Act 18.829. If due to unforeseen circumstances, we were compelled to call off any of the programmed services, passengers shall only be entitled to claim for the services not provided. Should the trip be shortened or extended beyond the period specified due to force majeure events out of the operatos´s control, companies or hotels oversold, the corresponding expenses shall be charged to the passenger with no right to any compensation or reimbursement. In the event that the passengers suspend, modify or interrupt the services due to personal reasons, they shall not be entitled to any claim, reimbursement or compensation. The hotels specified may be changed by others of equal or higher category not farthest than 5 km from the one assigned or within the same urban area. Regarding these changes the passengers shall not be entitled to any claim.
Changes to the original booking requested by the passengers, should be in written form. Any costs which we incurr or which are incurred or levied by our suppliers as a result of the amendment, will be charged to the client. Whilst every reasonable effort will be made to accommodate changes and additional requests, availability cannot be guarantee.

LIFE AND ACCIDENT INSURANCE. WANDERLUST EXPEDICIONES advises passengers to obtain an insurance policy with coverage in case of personal accidents, medical expenses, repatriation, cancellations, loss of luggage or personal belongings, etc.

VALID PASSPORTS AND VISAS. The passenger shall obtain the necessary visas and ensure that his/her passport is valid for the trip. He/she is responsible for having the corresponding visas; WANDERLUST EXPEDICIONES will not be held liable in case the passenger is denied entry into a certain country. Expenses incurred shall be paid by the passenger.

PAYMENT. Payments are to be received 1 (one) month prior to passengers arrival. These should be made by wire transfer (costs of wiring should be cover by sender) or credit card. The latter might be subject to extra charges.

IMPORTANT. The payment of the booking implies the acceptance of the present Terms and Conditions.

“In case of breach of the tourist operator with the offered and contracted service, the passenger will be able to appeal to the Tourism Secretary and/or to the Customer Defense Direction”
Secretaria de Turismo: Suipacha 1111 pisos 7, 13, 20 y 21 Te: 4312-5611/15
Dirección de Defensa del Consumidor y Lealtad Comercial Ministerio de Economía de la Nación Av. Julio A. Roca 651, piso 4° Sector 4. Ciudad de Buenos Aires Tel.: Gratuito: 0800-666-61518 Tel.: para consultas: 4349-4089/4076/3000.